
CMC FlexCollect®
CMC’s FlexCollect platform, whether deployed as a strategist-driven collections system or as a flexible extension to an existing collections system, enables clients to deploy a comprehensive strategy with customers, integrating agent and self-service contacts into a single dialogue, that:
- Maximizes productivity by empowering the strategist to control contacts, treatments and offers
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Synchronizes communications across channels to right-size spending
- Intelligently adapts communications and offers based on individual debtor attributes
- Delivers the right offer to the right debtor using the right channel at the right time
- Deploys as a fully managed service solution, reducing CapEx and OpEx
- Strategizes millions of accounts per client in production today
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